Global visibility in real time

Challenge of managing global supply chains, with multiple sources and suppliers, fragmented shipment channels, and varied timeframes and costs.

Case study

Optimize supply chain with NEOLink’s Control Tower

Challenge Summary:

The Company is one of the world’s leading designers, manufacturers and distributors of ride control products, which are systems for the automotive original equipment market and aftermarket.

The manufacturer must coordinate more than 60 suppliers in the U.S.A., Mexico and Canada on a daily base.

Challenge:

90% of the parts ship from U.S.A., Mexico and Canada to Europe by LCL. The plan is to build a central hub to consolidate LCL shipments into FCL, reducing transportation costs.

The suppliers have less or zero experience with international logistics. Thus, not able to create proper documentation which lead to tremendous delay.

80% of approximately 6,000 shipments per year were required to go by Air instead of LCL to avoid production shut down.

Solutions:

  • Building a consolidation hub in Midwest.
  • Setting up NEOLink’s Control Tower
    • To monitor documentation creation performance of each supplier and getting products delivered on time.
    • View all orders with a comprehensive, easy to use dashboard, in real time. Measure/analyze LCL volume, to build FCL consolidation boxes.
  • Provide training to all suppliers in creating the necessary and proper documents.
  • Coordinate schedules for all overseas shipments.

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Result within 12 months period:

NEOLink improved documentation creation process by 75%.
Number of urgent airfreight shipments decreased from 80% to 30%.
Remaining 70% of all shipments were consolidated in FCL boxes in the consolidation hub in Midwest.
Total saving in transportation cost: 1.8 million USD

NEOLink worked with our order processing system. It did not replace them or try to force a square peg solution into a round hole. It was what NEOLink did better than the others in the market—their system flexed to match our system. NEOLink did not go in and say, “This is what we have, like it or not.”

Procurement Director

Pumps Manufacturer

We made a huge improvement in global visibility with a global platform—anyone can log into NEOLink and look at a shipment anytime, anywhere in the world. We wanted a freight forwarder with a good technology platform, which could handle the complexities of our business and we found NEOLink!

A global leader in performance materials and specialty chemicals

My suppliers have less or zero experience with international logistics. Thus, not able to create proper documentation which leads to tremendous delay. Thanks to NEOLink who provide training to all suppliers and work with us to build up a consolidation hub to reduce transportation costs significantly.

One of the world’s leading designers, manufacturers and distributors of ride control products